Who We Are

Who is Out West Online?

Out West Online is a web design company providing website design, digital marketing, search engine optimisation (SEO), website hosting and maintenance services. Based in Orange, NSW and owned and operated by Steve Bigg, OWO is a small business which offers clients a personalised approach to create strong and lasting business relationships.

OWO’s client base is Australia-wide and global but predominantly in regional NSW where we are based. We enjoy support regional projects across a vast array of industries such as agriculture, industry, community services, construction, trades, medical, beauty, travel, food and a variety of other professional services. Since its inception in 2011, OWO has professionally designed and built more than 250 websites and has an excellent track record of professionalism, continually delivering high quality outputs on time and in budget. Our success is evidenced by our continued relationships with past clients and our testimonials.

Steve Bigg - Out West Online

Steve Bigg – Owner

OWO has been able to achieve excellent results for our clients across a broad range of projects due to our approach to business which centres on:

  • Personal and reliable service with regular communication to ensure customer satisfaction.
  • Providing tailored and high quality digital solutions that meet client requirements and budgets.
  • Applying my business, marketing and digital experience to ensure practical and effective outcomes for my clients.

What does our process look like?

Frequently Asked Questions

What is a domain name and do I need one?

Yes – you definitely require a Domain Name for a website. Out West Online will assist you in the purchase of your very own Domain Name. Your ABN Number will be required to secure your desired Domain Name. Please note this cost is variable dependent on demand for your desired domain name, and will be an additional cost outside of the package selected. Out West Online will advise the cost before proceeding.

How do I get more people to my website?

Ensure all marketing materials, stationary and email signatures include your website. The easiest way to get more people there is by letting people in the community know that you have a new website and invite them to have a look! SEO, search and social to get them there – then great, relevant and up to date content to keep them coming back,

How quickly will my website show up on Google and other search engines?

All Out West Online websites are created to ensure they are optimised for the major Search Engines to be indexed. Within approximately one month your website should be resulting in various searches depending on the keywords used.

Why do I need a website?

If you often wish you could communicate effectively with a broader range of clients / customers, publicly post answers to frequently asked questions, attract new customers, break in to new markets and take the market share from your competitors — then a website is a MUST!

A web site is like your giant public bulletin board where people can get information on how to find you, what you have to offer, why your service is unique, and what’s new in your business. It is also easily updated and changed frequently, and is a communication forum through which your customers can communicate back to you with questions, concerns and feedback on their consumer needs.

Why is site speed important?

Google and Google users love fast loading websites. When looking at the SEO on a website, we take into account how fast your website will load. In short, faster is always better for SEO.

To see how quickly your website loads, please check out this PageSpeed Insight Page.

What are the most important Google ranking factors?

Great question, that only Google knows the answer! Google algorithms know exactly what factors determine how well a page ranks in search results – in fact, there are apparently over 200 ranking factors! Search results are influenced by things like device (mobile/PC), website speed, page security (SSL), user location and even users search history.

What does SEO stand for?

The acronym SEO stands for Search Engine Optimisation.

How do you measure SEO?

Out West Online can provide monthly reports and insights on the results of your website.

What are the 4 Pillars of SEO?
  1. Technical SEO: How well your content can be crawled and indexed by search engines.
  2. Content: Having relevant and best answers to search questions.
  3. On-site SEO: The optimisation of your site content.
  4. Off-site SEO: Building authority to ensure Google ranks your website on the 1st page.
What if I have more questions or need support?

Please get in touch here.

Do you offer cPanel?

Yes, we offer free cPanel access to all customers.

What is your Uptime Guarantee?

We offer a 99.9% uptime guarantee. We know that your servers availability is important and work tirelessly to ensure the best uptime possible. That’s how we can guarantee that our network and VPS services will be available with a 99.9% uptime or greater.

Why choose Out West Online for Hosting?

We ensure your site is secure, backups are working, and we optimise the performance of your site.

Do you offer Free SSL Certificates?

Yes, we allow you to use cPanel’s AutoSSL functionality, which you can use to install a domain validated SSL Certificate, at no cost. No comprises are made in regards to security, all of the SSL Certificates will be able to support 256-bit encryption, which is the highest available.

Where are the servers located?

Our servers and associated infrastructure are situated in the S1 data center of NEXCTDC, located in Macquarie Park, Sydney. This data center holds a Tier III certification, guaranteeing robust security measures and abundant redundancies. These measures are implemented to ensure uninterrupted operations round the clock, providing seamless functionality.

Start Your Free Consultation

If you would like to discuss your online needs please feel free to get in touch with Out West Online.

What Our Clients Say

Out West Online – Website Design Orange

Out West Online were a dream to work with. They were great communicators, keeping us up to date throughout the process. Their professionalism and skill made the project effortless.

In addition, they have proven to value their work, keeping in touch with us and suggesting changes here and there to make the site user-friendly and current. We look forward to working with Out West Online again.

Holly Manning, Manning PR
Out West Online – Website Design Orange

Out West Online have recently redesigned the websites for our two businesses. We are so happy with the finished products. They also look after all our digital marketing.

Steve is a pleasure to work with, nothing is an issue. He is always prompt, professional and reliable. We highly recommend Out West Online and look forward to continuing to work together.

Rachael McKenzie, FutureBuild
Out West Online – Website Design Orange
Out West Online has been fabulous. Steve is really responsive and very easy to work with. He did a fantastic job for our website at a competitive price. We are really happy with the result and will continue to use Out West Online.
Clare Moylan, Gibbins Advisors
Out West Online – Website Design Orange

Steve has excellent grasp of marketing procedures, concepts and ideas including web design, SEO, brochure design and I would have no hesitation in utilising his skills in the future.

Terry Buckland, TUFFA™ Products
Out West Online – Website Design Orange

Steve was extremely helpful in setting up our website. Nothing was ever a problem to do, and if we wanted to change something it was often done within the hour. If you are looking for a professional and easy to work with person to set up you website, Steve is your guy!

Rebecca D'Souza, Trunkey Bacon & Pork
Out West Online – Website Design Orange

Steve delivers a thorough, detailed and affordable service. He understood my needs and responded outstandingly to help create and build my ideal webpage to help grow my business. Thanks mate, I’m super happy.

Lindsay Haig, Blockwork Orange
Out West Online – Website Design Orange

Steve of Out West Online was a pleasure to work with in building our new website. He was informative, punctual and his communication was brilliant! We are very happy with the result and we look forward to working with Steve again in the near and distant future! Well recommended!

Ben Arnot, Animal Rehab
Kate Smith Compass Consulting

Steve designed the website for our new company. He quickly understood our requirements as well as ensuring we knew what he needed for a smooth start-up. His design is very clear and easy to navigate. He responded quickly to some last minute changes we required, and his price is very reasonable. I highly recommend Steve from Out West Online.

Kate Smith, Compass Consulting

We have had 2 websites designed by Out West Online and very happy with the outcome. Quickly understood out target market and designed the websites around this. Steve went above and beyond for us. Thank you

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