Steve from Out West Online has built 2 websites and set up new email addresses for our business, Efficient Air & Energy, and I highly recommend him! When I first began working with Steve I had a newborn baby and Steve was very accommodating and came to see me at home. He has continued to provide me with a high level of accessibility, is very responsive to emails and has a friendly, “no question is a silly question” approach.
Steve has a clear understanding of the needs of small business and keeps abreast of current trends and market leaders to offer confident advice to optimise digital marketing. Steve provides me with a monthly report on my website performance which is easy to understand and interprets the data into actionable recommendations. I particularly appreciate that Steve is highly proactive! Steve sent concise summary emails throughout the website building process to ensure our projects remained “on track” despite the competing priorities of small business. I have asked Steve to produce some more complex features within our website and nothing is ever too much trouble. Steve has a determined and energetic approach and has been professional at all times – he even made a personalised video tutorial to remind me of how to update my website!
We are fortunate to have a digital marketing professional of Steve’s calibre in the Central West. I look forward to continuing to work with Steve and Out West Online in the future. If you are in need of website or digital marketing services I highly recommend you contact Out West Online!